{"id":27718,"date":"2022-03-25T10:21:48","date_gmt":"2022-03-25T10:21:48","guid":{"rendered":"https:\/\/www.churchillretirement.co.uk\/?p=27718"},"modified":"2023-02-01T10:11:08","modified_gmt":"2023-02-01T10:11:08","slug":"churchill-achieves-5-star-customer-satisfaction-rating","status":"publish","type":"post","link":"https:\/\/staging.themediapeople.co.uk\/churchill2021\/news\/churchill-retirement-living-news\/churchill-achieves-5-star-customer-satisfaction-rating\/","title":{"rendered":"Churchill achieves 5 Star Customer Satisfaction Rating"},"content":{"rendered":"<div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-422a8fe4\" data-vce-do-apply=\"all el-422a8fe4\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-60713f6e\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-60713f6e\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-60713f6e\"><div class=\"vce-single-image-container vce-single-image--align-left\"><div class=\"vce vce-single-image-wrapper\" id=\"el-01c4a0d5\" data-vce-do-apply=\"all el-01c4a0d5\"><figure><div class=\"vce-single-image-figure-inner\" style=\"width: 1024px;\"><div class=\"vce-single-image-inner vce-single-image--absolute\" style=\"width: 100%; padding-bottom: 75%;\"><img decoding=\"async\" loading=\"lazy\" class=\"vce-single-image\"  width=\"1024\" height=\"768\" srcset=\"https:\/\/staging.themediapeople.co.uk\/churchill2021\/wp-content\/uploads\/2022\/06\/HBF-2022-1920x1440-1-320x240.jpg 320w,https:\/\/staging.themediapeople.co.uk\/churchill2021\/wp-content\/uploads\/2022\/06\/HBF-2022-1920x1440-1-480x360.jpg 480w,https:\/\/staging.themediapeople.co.uk\/churchill2021\/wp-content\/uploads\/2022\/06\/HBF-2022-1920x1440-1-800x600.jpg 800w,https:\/\/staging.themediapeople.co.uk\/churchill2021\/wp-content\/uploads\/2022\/06\/HBF-2022-1920x1440-1-1024x768.jpg 1024w\" src=\"https:\/\/staging.themediapeople.co.uk\/churchill2021\/wp-content\/uploads\/2022\/06\/HBF-2022-1920x1440-1-1024x768.jpg\" data-img-src=\"https:\/\/staging.themediapeople.co.uk\/churchill2021\/wp-content\/uploads\/2022\/03\/HBF-2022-1920x1440-1.jpg\" alt=\"\" title=\"HBF-2022-1920x1440\" \/><\/div><\/div><figcaption hidden=\"\"><\/figcaption><\/figure><\/div><\/div><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-9d83c473\" data-vce-do-apply=\"all el-9d83c473\"><p><strong><span style=\"font-size: 12pt;\">Churchill has received the maximum 5 Star rating for the seventh year running in an independent customer satisfaction survey by industry body the Home Builders Federation (HBF).<\/span><\/strong><\/p>\r\n<p><span style=\"font-size: 12pt;\">The national survey asked new apartment owners how satisfied they were with the quality of their new property and whether they would recommend their housebuilder to a friend. <a href=\"https:\/\/www.staging.themediapeople.co.uk\/churchill2021\/retirement-living-explained\/see-what-our-customers-say\/\">Over 90% of customers said they would recommend Churchill,<\/a> meaning the retirement specialist once again achieved a 5 Star rating.<\/span><\/p>\r\n<p><span style=\"font-size: 12pt;\">The full results of the HBF survey, which is in its 17th year, can be found here: <a href=\"https:\/\/www.hbf.co.uk\/policy\/policy-and-wider-work-program\/customer-satisfaction-survey\/latest-results\/\">https:\/\/www.hbf.co.uk\/policy\/policy-and-wider-work-program\/customer-satisfaction-survey\/latest-results\/<\/a><\/span><\/p>\r\n<p><span style=\"font-size: 12pt;\"><strong>Spencer J McCarthy, Chairman &amp; CEO of Churchill Retirement Living, said: <\/strong><\/span><\/p>\r\n<p><span style=\"font-size: 12pt;\"><em>\u201cWe are delighted to have maintained our top 5 Star customer satisfaction rating for a seventh consecutive year, based on an independent survey of our Owners. At Churchill we pride ourselves on providing the highest quality retirement apartments and the best customer service. After the challenges of the last two years it is a huge credit to our team that 93% of our Customers say they would recommend us to a friend.\u201d<\/em><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Churchill has received the maximum 5 Star rating for the seventh year running in an independent customer satisfaction survey by industry body the Home Builders Federation (HBF).<\/p>\n","protected":false},"author":4,"featured_media":27392,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[224],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Churchill achieves 5 Star Customer Satisfaction Rating - Churchill Retirement Living<\/title>\n<meta name=\"description\" content=\"Churchill has received the maximum 5 Star rating for the seventh year running in an independent customer satisfaction survey by industry body the Home Builders Federation (HBF).\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Churchill achieves 5 Star Customer Satisfaction Rating - 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